Frequently Asked Questions
Everything you need to know about NoBs Rx.
General Information
What is NoBSRx?
NoBSRx is a telehealth platform that connects you with licensed healthcare providers and high-quality compounding pharmacies. We specialize in providing a direct, simplified path to peptide therapy for those looking to optimize their health.
What are peptides?
Peptides are short chains of amino acids that act as signaling molecules in the body. They tell your cells how to function and can support various biological processes, including muscle repair, metabolic function, and immune health.
Is NoBSRx a pharmacy?
No. NoBSRx is a technology platform. We partner with independent, licensed medical providers who evaluate patients and licensed compounding pharmacies that fulfill and ship your prescriptions.
Medical & Safety
Do I need a prescription?
Yes. Peptides are prescription medications. Our platform facilitates a medical consultation with a licensed provider who will determine if a prescription is appropriate for your specific health needs.
Are these medications FDA-approved?
While the individual ingredients in peptides are often well-studied, compounded medications are not FDA-approved. Compounded drugs are custom-prepared by a pharmacy to meet the needs of an individual patient. Our partner pharmacies are regulated by state boards of pharmacy and follow strict quality standards.
What are the side effects?
Like any medication, peptides can have side effects. These vary depending on the specific peptide prescribed. Common side effects may include redness at the injection site, nausea, or water retention. Your provider will discuss potential risks with you during your evaluation.
Can I talk to my doctor?
Yes! You can message your assigned provider through our secure portal at any time if you have questions about your treatment, dosage, or side effects.
Shipping & Logistics
How is my medication shipped?
Your medication is shipped discreetly from our partner compounding pharmacies directly to your door. We use reliable carriers, and you will receive a tracking number as soon as your order ships.
Do you ship to all 50 states?
Telehealth regulations vary by state. Check our checkout page to see if we are currently serving your area.
How long does it take to get my order?
Once your provider approves your consultation, the pharmacy typically processes and ships your order within 3–5 business days. Shipping times vary by location.
Billing & Subscriptions
How much does NoBSRx cost?
We believe in transparent pricing with no hidden fees. Your subscription price includes the medical consultation, the medication itself, and all shipping costs. Check our pricing page for specific plan details.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time through your account dashboard. To avoid being charged for your next shipment, please cancel before your renewal date.
What is your refund policy?
By law, we cannot accept returns or offer refunds on prescription medications once they have been dispensed by the pharmacy. If there is an issue with your shipment (e.g., damage), please contact support@nobsrx.com immediately.
Still have questions?
Reach out to our team at support@nobsrx.com and we'll get back to you as soon as possible.